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Shipping fees
Domestic shipping fee: ¥880 flat rate nationwide (including Okinawa Prefecture and remote islands)
Free shipping on orders totaling ¥11,000 (tax included) or more
Please check the final shipping fee on the checkout page.
Regarding delivery
We will ship your order within 5 business days of payment.
For made-to-order items, please check the estimated delivery time listed on the product page.
Delivery may be delayed due to natural disasters, inclement weather, long holidays, or other unforeseen circumstances.
Regarding returns
As we primarily carry one-of-a-kind handmade items, we do not accept returns or exchanges due to customer convenience.
In the unlikely event that you receive a defective product or an item different from what you ordered, please contact us via the Contact Form.
Contact Us
Please contact us via our Contact Form or by email (customer@wtwt-shop.com).
We may not be able to take inquiries by phone.